My biggest issue is that so many chatbots are utter trash, that when I come across one that is actually good and can solve my problem quicker than a human that

My biggest issue is that so many chatbots are utter trash, that when I come across one that is actually good and can solve my problem quicker than a human that I've already lost patience and don't want to engage with it. If chatbots really were good, and could solve my CS problems 90%+ of the time then I'd love them. But that doesn't happen, so I want to speak to a human please.