To quote from Reddit: “tcook@apple.com is a legitimate account, but monitored and managed by admins.” To answer your question, you don’t, mostly. He might answ

To quote from Reddit: “tcook@apple.com is a legitimate account, but monitored and managed by admins.” To answer your question, you don’t, mostly. He might answer sometimes, as Jobs did, but it’s not normal or expected. This also depends on the “why” that goes with your question: If you just want to talk to him, good luck. If you want to serve legal papers, there are other methods that aren’t so much “contacting” him. For nearly anything that one can expect you might want, emailing that address or sending a message via the FAX number you were given is the closest to “executive customer service” you’re likely to be able to get.