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I recently had my Apple Watch (Series 9, few months old) touch screen refuse to respond to touch input, and instead issue seemingly random pokes and drags until

by 015a 2y ago

I recently had my Apple Watch (Series 9, few months old) touch screen refuse to respond to touch input, and instead issue seemingly random pokes and drags until it eventually worked its way toward calling 911. After assuring the operator that it was just my nearly-new Apple Watch freaking out, I was able to dig up an Apple Support article that outlined how to hard reset it with the physical buttons, which still worked. Apple's quality control has been getting worse every year. This is something we say every year; that's because its true every year. They started the highest coming out of the 2000s, plenty big laurels to rest on. But their (and Microsoft's) software has gotten so bad nowadays that linux desktops are starting to look stable (and don't interpret that as an endorsement of the improvements in stability of the linux desktop experience, not even close, year of the linux desktop might happen but only because everything is so shit that you might as well at least use the shit that isn't taking screenshots of your desktop or resurfacing photos you deleted five years ago).

giancarlostoro 2y ago
> resurfacing photos you deleted five years ago Yikes. That seems so wrong.I havent had this happen. For me the final straw was Windows Defender sending files to be analyzed, without letting you audit which files have been sent over.
- goosedragons 2y ago
  It's a reference to an iOS 17.5 bug if you haven't heard. Apparently it even transcends phone upgrades!
  - Tagbert 2y ago
    It’s about photos in the Photos app that were not properly deleted, not photo files. The Photos app has an internal analog to the trashcan. When you delete a photo, the photo is removed from the normal photos index and moved to a Recently Deleted list. After 30 days, the actual photo file will be deleted if you don’t change your mind. There is an automated process that looks for photos tagged for deletion and deletes them on schedule. There has been an unknown bug for a few years where, sometimes, the process that is supposed to tag the photo for deletion removes it from the list but doesn’t add the right tag for deletion and the schedule process never noticed them and never told the OS to delete the files. They just sat there in the photos library folder, sometimes for years. The files were never actually deleted, just removed from the photos list. Later another process was deployed that saw unreferenced photos and added them into the photos index. That freaked some people out, particularly if they really had wanted to get rid of those photos. This all happened as a higher level than the OS. The OS file deletion process was never invoked for these photos.
    - graftak 2y ago
      Important details are that this impacted local on-device photos only, and a device reset would make the photos inaccessible for future use because a reset creates new storage encryption keys.
- wkat4242 2y ago
  That's not a bug though. It's an intentional "feature". Microsoft just expects you to fully trust them. Because that's 100% required for their new business model where all your data and processing lives in their cloud.

by 015a 2y ago

giancarlostoro 2y ago

> resurfacing photos you deleted five years ago Yikes. That seems so wrong.I havent had this happen. For me the final straw was Windows Defender sending files to be analyzed, without letting you audit which files have been sent over.

goosedragons 2y ago
It's a reference to an iOS 17.5 bug if you haven't heard. Apparently it even transcends phone upgrades!
- Tagbert 2y ago
  It’s about photos in the Photos app that were not properly deleted, not photo files. The Photos app has an internal analog to the trashcan. When you delete a photo, the photo is removed from the normal photos index and moved to a Recently Deleted list. After 30 days, the actual photo file will be deleted if you don’t change your mind. There is an automated process that looks for photos tagged for deletion and deletes them on schedule. There has been an unknown bug for a few years where, sometimes, the process that is supposed to tag the photo for deletion removes it from the list but doesn’t add the right tag for deletion and the schedule process never noticed them and never told the OS to delete the files. They just sat there in the photos library folder, sometimes for years. The files were never actually deleted, just removed from the photos list. Later another process was deployed that saw unreferenced photos and added them into the photos index. That freaked some people out, particularly if they really had wanted to get rid of those photos. This all happened as a higher level than the OS. The OS file deletion process was never invoked for these photos.
  - graftak 2y ago
    Important details are that this impacted local on-device photos only, and a device reset would make the photos inaccessible for future use because a reset creates new storage encryption keys.
wkat4242 2y ago
That's not a bug though. It's an intentional "feature". Microsoft just expects you to fully trust them. Because that's 100% required for their new business model where all your data and processing lives in their cloud.