I have deliberately not clicked on the link yet. My thought process just based on the title: 1. Okay well maybe the technology was wrong. 2. Or maybe the shop

I have deliberately not clicked on the link yet. My thought process just based on the title: 1. Okay well maybe the technology was wrong. 2. Or maybe the shoplifter is lying? 3. Surely "my word against yours" in the case of "human vs. computer" is solved by believing the human? 4. Isn't the whole point of this technology to catch humans who lie? 5. Then surely, if it's a shoplifter, there is video footage and that will clear up the issue. 6. But what if there isn't footage. What if it's just an AI that's detected someone as a shoplifter based on their face? 7. The technology for this is really mature, now I'm inclined to believe the computer. 8. But what about the guy? (Yay, gender assumption based on the word "shoplifter") 9. Well, in order to believe him I would want to understand why the AI was wrong. 10. Oh, the whole thing with AI in many contexts is that YOU CAN'T KNOW THIS. 11. This is why people care about understanding how AI makes decisions and have serious reactions to technology that just "magics" a decision out of thin air, even when it's the right one this time. 12. But what about the guy? Well, I've just newly understood some things about the social impacts of pervasive AI. Time to read the article.