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From my perspective, the issue isn't with AI but with UI - Google is promoting these as "answers", pushing them to the top of their results and giving no indica
by lubujackson 2y ago
From my perspective, the issue isn't with AI but with UI - Google is promoting these as "answers", pushing them to the top of their results and giving no indication that the results might ever be inaccurate.
Google has been pushing to "answer questions" over return web sources since at least 2010 (when their public messaging changed), so that is nothing new. But it is a seismic, human difference between aggregated results from trusted web sources and reformatted comments from Reddit posts.
AI is great for targetted tasks and even for general web usage, with caveats. I would love to see something like an accuracy/trust score associated with the results or at a minimum a beta flag with a "hide results like this" option.
These are all basic UI procedures any reasonable person would make, but Google has been riding high on hubris for a while now (zero human support, just see the Google Cloud issue on the frontpage...) and this won't change until the stock starts getting slammed, which seems imminent.