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Way in which TAMs usually actually fix things: - Single customer complains loudly - TAM searches for other customers with similar concerns - Once tota
by ethbr1 2y ago
Way in which TAMs usually actually fix things:
- Single customer complains loudly
- TAM searches for other customers with similar concerns
- Once total ARR is sufficient...
- It gets added to dev's roadmap
- RajT88 2y agoIf you are lucky! I work for a CSP (not GCP) so I may be a little cynical on the topic.
- ethbr1 2y agoSteps 3 and 4 are usually the difficult ones.
- nikanj 2y ago- It gets closed as wontfix. Google never hires a human to do a job well, if AI/ML can do the same job badly
- mulmen 2y agoDoes the ARR calculation consider the lifetime of cloud credits given to burned customers to prevent them from moving to a competitor? In other words can UniSuper be confident in getting support from Google next time?
- ethbr1 2y agoMy heart says absolutely not.