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This largely feels like a failure of consumer protection. Perhaps my understanding of the legal situation is wrong but as a UK resident - regardless of addition
by rkangel 2y ago
This largely feels like a failure of consumer protection. Perhaps my understanding of the legal situation is wrong but as a UK resident - regardless of additional warranties provided or not provided by the vendor - products should work for a "reasonable" length of time and you are entitled to replacement or refund if they fail.
Obviously I would expect an electronic device like this to last more than 2 years, so if Spotify is going to cause it to stop working then they'd have to refund me. Having to do that for their entire customer base would probably result in some different decision making!
Obviously this product was only sold in the US (AFAIK), which has much less in the way of consumer protection, which allows for this crappy treatment of consumers.