I don't believe the author understands innovation, craigslist, or online marketplaces. 1. Innovation is not features. It is utility. The real innovation of cra

I don't believe the author understands innovation, craigslist, or online marketplaces. 1. Innovation is not features. It is utility. The real innovation of craigslist has been to resist so much call for change, especially in tech. 2. Craigslist is a product that works extremely well. It works well for a lot of reasons: * The changes in UI are slow, even glacial. That means I don't have to re-orientate every time I visit the site. * It works on all browsers known to man (and some unknown). * Simplicity in browsing and posting (this is huge) * It is fast. Really. Darn. Fast. * It does not require a login to use. Only email. I would say that Craigslist offers some the of the best user experience on the web. I often use it as an example of "WHAT WORKS(TM)" 3. Online marketplaces are successful because of people. Yes, people. Craigslist, is successful because it makes it easy for two parties to transact a deal. That ease comes from making a familiar and simple place to do it. Again. And again. And again. for over a decade. I wonder if the author is an investor in the half-dozen companies listed at the bottom of that article. Or maybe I'm just cynical...