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The ambition to hide errors from users for example is just completely unhelpful if you think about it. "Something went wrong". Sure, many or most users won't b
by raxxorraxor 2y ago
The ambition to hide errors from users for example is just completely unhelpful if you think about it.
"Something went wrong". Sure, many or most users won't be helped by a specific error message, but they can use this message to ask someone how does. Especially if large tech companies just forget to offer support, a sensible error message is better than nothing. Sometimes error messages lead you down the wrong path if you don't know the intrinsics of an infrastructure, sure. But I still don't know which brain is responsible for the "guideline" to hide some essential from users. It is just objectively wrong.
It would be childs play to hide the "ugly information" in an extra menu, window, popup or anything. But doing UX isn't an excuse for bad engineering.