Very true. I am a reluctant user of JIRA, and once I was past the realization that JIRA isn't meant to be used out of the box, but rather meet your process and

Very true. I am a reluctant user of JIRA, and once I was past the realization that JIRA isn't meant to be used out of the box, but rather meet your process and production where it is, it kind of fell into place, and there are few pieces of software that can remain straightforward in one area, and be good at absorbing details and complexity as things pop. Linear looks pretty interesting too.