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That's terrible! I'm curious if you pay for any Google services, do you get better support? For example, I know people who pay for Youtube Premium just so they
by icedchai 2y ago
That's terrible! I'm curious if you pay for any Google services, do you get better support? For example, I know people who pay for Youtube Premium just so they don't have to watch ads, or spend a few dollars on GCP for personal projects.
- dan_atem17 2y ago[dead]
- swozey 2y agoNope. Zero difference. I was a paying Google DNS, GoogleFI, and Gmail user. Maybe more. The first thing that happened was my Google Wallet/Pay account was marked as fraud. I didn't know this until my OTHER accounts stopped working. My OTHER accounts stopped working because I couldn't update my credit card at Google Pay to change my recurring bills for all of those services to keep paying for them. I was in the middle of SELLING A HOUSE, literally happened that week. My Gmail was made back when Gmail first started so I have so much mail I have to pay for it to receive mail. I had to migrate everything THAT week to another provider (fastmail). Miserable experience. I couldn't even use my cell phone. I think that might have been cut off immediately. I forget. I don't use Google for anything but SSO now and even then I try to use Apple instead if available. edit: Oh, yeah, I didn't know any of this was broken until I stopped getting email at my private email (via gmail DNS) Gmail account when I was selling the house. Literally nothing told me I was banned.
- icedchai 2y agoSorry, I missed you were paying for GoogleFI when I read your original message. So if your cell phone gets shut off, there is nothing they'll do about it?! That's crazy. I can understand having little-or-no support for "free" users, but you're a paying customer.
- swozey 2y agoRight, there's no customer service at all. Nobody to call or contact, not that I could call. I switched to an iPhone at another carrier that week. I've de-googled my life as much as possible.