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> fire you for doing that No, a good company would realize that AI-based false positive account suspensions is a problem, is killing small businesses and creat
by dheera 2y ago
> fire you for doing that
No, a good company would realize that AI-based false positive account suspensions is a problem, is killing small businesses and creators in droves, and should hire more human paid employees people to take care of account suspension appeals and help reduce the false positives of the AI algorithms.
Hand an additional bonus to the employees who were willing to be the first iteration of this additional human labor and helping improve the quality of the platform.
- 38 2y agofinally a correct response
- tgsovlerkhgsel 2y agoHowever, they had the opportunity to fix the issue already and didn't, so assuming they would suddenly see the light rather than taking the approach you quoted seems rather optimistic.
- 6510 2y agoyes, how dare you customer service.
- delfinom 2y agoIt's a calculation of profit lost to needing more human review costs, vs profit lost because some small fries got banned.