Start with a problem you actually have, rather than beginning with the destination "We're going to snoop on all the customers" and then trying to think of a rea

Start with a problem you actually have, rather than beginning with the destination "We're going to snoop on all the customers" and then trying to think of a reason why that's a good idea. Maybe you'll get to the same destination but I very much doubt it. Of course, if your starting goal was to snoop on the customers and you were just looking for an excuse...