> Your standard users never become high power users on your platform This is considered good, because if they become power users and get their stuff done faste

> Your standard users never become high power users on your platform This is considered good, because if they become power users and get their stuff done faster they'll "engage" less and we can't have that. Remember that today's career incentives in tech companies means tech is primarily there to drive "engagement" and is not there to solve the user's problem.