The customers are not the problem. The banks are. Having worked with and for banks around the world, I can say with some confidence that US banks are soooo far

The customers are not the problem. The banks are. Having worked with and for banks around the world, I can say with some confidence that US banks are soooo far behind most Western and Asian banks. Heck, even many African banks outshine US banks in terms of IT infrastructure, security, and customer features.