4 ms·
It is theft too. Theft caused by incompetence and out–sourced customer support is still theft.
by db48x 2y ago
It is theft too. Theft caused by incompetence and out–sourced customer support is still theft.
- lolinder 2y agoNo. Theft requires intent. If we accept that it's incompetence and no one actually intended to apply the fee to an electric vehicle then it is not theft.
- db48x 2y agoI think that a big part of Hertz’s business model is to deliberately overcharge as many of their customers as possible.
- Repulsion9513 2y agoIf no one intended to apply the fee to an electric vehicle, then why was the fee applied to an electric vehicle? Moreover why did it happen numerous times? And why was support not immediately like "oh crap lemme fix that"?