The more obvious things are that it's not training llms fully on all channels. Some quick ideas: Search and summarize other messages. No new llms training and

The more obvious things are that it's not training llms fully on all channels. Some quick ideas: Search and summarize other messages. No new llms training and about mostly linking to existing answers. Fine tune on your messages, but only customer support messages in the public channel, not "eng-shitpost" Natural language requests over your company data.