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I agree with you 100%. Remember RPA? Well...it's really telling to me how 5 years on from that hype cycle, stuff still isn't automated. Where I am maybe a litt
by abakker 2y ago
I agree with you 100%. Remember RPA? Well...it's really telling to me how 5 years on from that hype cycle, stuff still isn't automated.
Where I am maybe a little more cynical than you is that I'm not sure anyone in corporate IT has a long-termist view anymore. budgets in IT seem to have risen less than inflation in the last few years, while software, hardware and services prices have...not. "Digital" everything has added cost, most large enterprises are already partly outsourced and have taken the easy gains from labor arbitrage, and have now been signed up by the CEO to somehow deliver AI for the business.
Its sad to me because most of every business would cease to function entirely without functioning IT, but it tends to have been run as a cost center to be minimized/extracted from, rather than a function like sales or marketing which are seen as being directly attached to revenue.