Yep, the loudest people get the most help. There's no good solution for that other than to become a bitchy 'client'. It's unfortunate that despite the promises,

Yep, the loudest people get the most help. There's no good solution for that other than to become a bitchy 'client'. It's unfortunate that despite the promises, you still have to 'use it correctly' if you want those good outcomes as a patient.