My point is that at least their paid support fixed the things I asked them to fix; I cannot say the same of VMware where support was already non-existent a coup

My point is that at least their paid support fixed the things I asked them to fix; I cannot say the same of VMware where support was already non-existent a couple years ago (I stopped using them the moment someone here in HN said the entire Workstation staff had been fired and replaced with skeleton overseas crew, and this was way before Broadcom).