4 ms·

We have a member protection link at the bottom of our page - it is not buried. https://www.life360.com/member-protection-resources/ https://www.life360.com/memb

• WheatMillington 2y ago
  That link specifically dissuades anyone who is a victim from contacting your company. It directs them to contact police or a lawyer, and you provide no ability in that link to contact your company.
  • diebeforei485 2y ago
    Going to law enforcement is the way to resolve this. The company can then disclose the identity of the owner to law enforcement.
    • caf 2y ago
      Really puts the "we've had zero reports" in context though, doesn't it?
      • diebeforei485 2y ago
        I take that to mean there were zero law enforcement reports. Going to law enforcement is always your port of call when dealing with any sort of criminal activity happening as it relates to a tech company. Even Apple says this as it relates to AirTags. Think about it for a second. If anyone could contact a tech company to get people's information based on a serial number, this would be abused by people who could steal your phone, airpods, or bag containing an airtag, claim to be stalked, contact the manufacturer directly, and get your home address from the manufacturer by giving them the serial number. "If you feel your safety is at risk, you can contact your local law enforcement, who can work with Apple. You might need to provide the AirTag or its serial number." https://support.apple.com/guide/personal-safety/stay-safe-with-airtag-ips139b15fd9/web https://support.apple.com/guide/personal-safety/stay-safe-wi...