You mean a single place where customers can complain about issues, and vote on what they hate most? Intentionally ask people what they hate, instead of asking w

You mean a single place where customers can complain about issues, and vote on what they hate most? Intentionally ask people what they hate, instead of asking what they want? ... I like the way you think. I very you could get more actually useful information that way. You get what problems you need to be solved, rather than what people THINK they want.