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Or, some users might have hidden the taskbar, or the clock. Or have several screens, and only one of them has the clock...
by ale42 2y ago
Or, some users might have hidden the taskbar, or the clock. Or have several screens, and only one of them has the clock...
- db48x 2y agoMost users don't customize anything, even something as trivial as that. Most corporate users may not be allowed to. I bet they never had to deal with any of these supposed gotchas.
- boarush 2y agoUsers that might customise their system a bit by digging into the settings are usually more inclined to give a detailed report in case they encounter a bug or have a general knowledge of what to look for when requested for some information in my team's experience. Sounds much more like an edge case.
- ale42 2y agoTrue, but if the policy is to reject all cut screenshots... I'd rather add an "unless the ticket contains all the relevant information".