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Happens all the time in CA (I’m near Palo Alto). It’s at high-end places (that I don’t frequent) and fast-casual joints, both chains and independent restaurants
by gnicholas 2y ago
Happens all the time in CA (I’m near Palo Alto). It’s at high-end places (that I don’t frequent) and fast-casual joints, both chains and independent restaurants. I’ve even seen it at a bookstore that calls it a living wage surcharge.
- jghn 2y agoAlso common where I live in the Northeast. Beyond autograts you'll see things like a "kitchen appreciation fee" which is often in the 3-5% range. But in MA it's illegal for back of house staff to take part in tip pools, and that's the reason for it.