I can understand when you’re ordering in-person and it’s printed clearly on the menu. But I’ve seen it in very small print on a sign near the register, which yo

I can understand when you’re ordering in-person and it’s printed clearly on the menu. But I’ve seen it in very small print on a sign near the register, which you can’t read until you’ve waited in line and reached the front of the line. And it’s certainly not OK when you phone in an order based on website pricing. The worst I’ve seen is at a bookstore where there’s no sign — just a line item at the bottom of the receipt.