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Agreed. I think it will lead to a product gulf where on low end you have stuff that can be cranked out for cheap with low margins, and other stuff that is premi
by TheCleric 2y ago
Agreed. I think it will lead to a product gulf where on low end you have stuff that can be cranked out for cheap with low margins, and other stuff that is premium. Nothing in the middle.
- frognumber 2y agoI am not sure. I think on the premium end, no one will want to risk Amazon knock-offs, brick-filled boxes, and other shenanigans. There was a day not long ago where everything premium I bought came from Amazon because I trusted them. That day is long gone. On the low-end, I actually don't get how sellers stay in business with Amazon fees, but for the most part, my go-to is increasingly direct (Aliexpress, eBay, or similar). I'm down to about two Amazon orders per month. That's down from several orders a week a half-decade ago. It's also a bit of an increasing death spiral, since I gave up Prime and Amazon is now just annoying without Prime. I do feel there is room for a vendor to take Amazon's place. The next one should have: - 100% direct supply chains. No knockoffs. If I order Sandisk, it either comes form Sandisk, or from Sandisk direct to the vendor. - 2019-era Amazon customer service - Fair prices. Fair doesn't mean beating Amazon and Walmart (customer service costs something), but that I never get hit with a 10x markup. I should be able to trust I'm not being cheated without shopping around. - Honest reviews - Ideally, over time, shoppers, vendor-recommended products, and expert reviews. Trader Joes and Apple to well by virtue of fewer, better SKUs. Buying dpreview could have been a great fit for Amazon, but as is, building out something like the old Wirecutter, Consumer Reports, etc. - I can even see more social models, like forums with company reps, experts, etc. where I can ask a question before I buy. The logistics here are a multi-billion-dollar play, but might be possible either leveraging local stores or in partnership with a Fedex or UPS.