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And it appears Hertz did correct the overcharge. The entire article is a huge waste of time... trying to be sensationalist about some sort of one-off billing er

by Alupis 2y ago

And it appears Hertz did correct the overcharge. The entire article is a huge waste of time... trying to be sensationalist about some sort of one-off billing error.

mcphage 2y ago
> The entire article is a huge waste of time The publicity from the articles about this situation is the only reason why Hertz corrected the overcharge.
- Alupis 2y ago
  That's not true... what publicity? Some random website blog nobody has ever hear about before? The issue was resolved before it even made its way to HN...
  - mcphage 2y ago
    Not to the one linked on HN—not sure why the poster picked that one—but to thedrive.com: > Update May 9, 12:45 p.m. ET: After this story was published, Hertz informed The Drive that its Customer Care team would be "reaching out to Mr. Lee to apologize and will refund this erroneous charge."
  - afavour 2y ago
    The internet exists beyond the confines of HN. Hertz only adjusted the charge because of the negative publicity online. All of this happened before the post to HN.
CyberDildonics 2y ago
Where does it say that? They doubled down that the refueling “service was provided.” Follow up phone calls couldn’t get Hertz to reverse these charges. The driver is disputing the charge with his credit card company, however that is likely to get his descendants placed on the company’s No Rent list.