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Can I customize it to select the epic and label on the ticket creation modal? I always have to click the link on the toast message to do these steps on a new sc
by tiborsaas 2y ago
Can I customize it to select the epic and label on the ticket creation modal? I always have to click the link on the toast message to do these steps on a new screen, it's infuriating.
- cess11 2y agoDon't have an instance available to check, sorry. I've seen very simple setups that don't use epics and only have like three ticket types and a handful of states they can be in, like a basic kanban board, and very complex ones where several boards are interconnected and the flow is in part driven by integrations with CRM, git, CI/CD and Confluence. Most instances I've seen have been quite badly configured in relation to how the organisation prefers to work though, people get small cuts all the time and feel like they need to fight it daily.
- tiborsaas 2y agoSure, nobody cares to configure it "properly" whatever that means and I wonder if it's even possible. I'm also just an engineer in the team, I can't push through changes like this to abandon epics. I wish we should just set Jira on fire and switch to whatever else, but it's close to impossible when you have hundreds of engineers and PM-s using it. We're stuck with it probably forever.