4 ms·

Don't move to the 7. The software has regressed tremendously. It's clearly some sort of cross-platform abomination.

bdcravens 2y ago
I know that paired pumps have been slow to move to the 7 (only the Tandem has AFAIK; I'm currently on the Omnipod) and I can understand why from what you're describing.
gmaster1440 2y ago
Software aside, how do the accuracy/precision of the readings on the g7 compare to the g6? Not having to replace/order a transmitter every 3 months, and a 30-minute warmup, seem like significant improvements over the g6.
- thejohnconway 2y ago
  Regarding accuracy, I don't know, because I never compare it to anything. Seems pretty similar based on how I feel vs readings when I'm low. The hardware experience is indeed better. Bundling the transmitter with the patch and the 30 minute warmup are great, and part of the reason why I haven't got the energy to switch back.
  - bdcravens 2y ago
    I do a manual test strip test from time to time.
HumblyTossed 2y ago
There you go. They optimized developer productivity over everything else.
- jnsie 2y ago
  This is a bit of a wild jump. OP hasn't even explained their grievance with the software.
  - thejohnconway 2y ago
    No, I think that is exactly what happened. They wanted to merge their Android and iOS teams. I described one major bug (the alert stacking). It seems pretty obviously they are using a cross-platform framework, the buttons and the way alerts are displayed is non-standard. Given that I've never seen a native app struggle so much with it's notifications, I'm going to go out on a limb and say that not dealing with bog-standard native APIs because they are running through a framework might be the problem. Honestly, I kinda think Apple has some responsibility here too. They should reject these apps, or help the companies figure out what is going wrong.
    - HumblyTossed 2y ago
      > They should reject these apps, or help the companies figure out what is going wrong. This is what the 15/30% Apple tax is supposed to be for. I simply don't understand why they drop the ball so much when they're making a mint from developers (and consumers!).
    - jnsie 2y ago
      As a matter of interest, are your issues on iOS or Android? No real reason for asking beyond curiosity...
    - chuckadams 2y ago
      > Honestly, I kinda think Apple has some responsibility here too. They should reject these apps, or help the companies figure out what is going wrong. So it's on Apple to basically become a shadow FDA and maintain their own panel of experts to second-guess the whole FDA review process?
      - thejohnconway 2y ago
        If the App Store is meant to have some sort of quality control to justify it’s existence, then yes, they should reject apps this buggy. They want to have health as a major feature of their platforms. To do that, they have an interest in making sure the most important health apps aren’t garbage.
jnsie 2y ago
I moved to the 7 and have no issues with the (iOS) software whatsoever. What issues are you having? If I had one issue with the 7 it's that it appears much more impacted by bluetooth interference than the 6. I suspect that this is a hardware, not software issue.
- thejohnconway 2y ago
  For the first few months, the watch would be 20 minutes behind, maybe 60% of the time. About 20% of the time it wouldn't have any readings at all and tell me to check my phone. I almost gave up on the watch (now it pairs directly with the watch it's more reliable). As I described, I got stacked alerts, sometimes as many as ten arriving in rapid succession with inconsistent readings (Alert: 10.5, Alert: 7.3, Alert: 12.2... etc). Sometimes the reading would actually change while I was looking at the alert. Alerts are particularly unreliable when the phone is in some sort of sleep? I'm not sure, but if the phone is inactive for a while alerts get really flakey. Dexcom clearly knows about the problems, they continually update the app, and keep say "we're still testing it!" I've used it on two phones, same problems. I'm never used an app with such basic problems in its functionality. So the idea that the FDA or Apple are keeping software quality up in this space seems laughable to me.

I know that paired pumps have been slow to move to the 7 (only the Tandem has AFAIK; I'm currently on the Omnipod) and I can understand why from what you're describing.

gmaster1440 2y ago

Software aside, how do the accuracy/precision of the readings on the g7 compare to the g6? Not having to replace/order a transmitter every 3 months, and a 30-minute warmup, seem like significant improvements over the g6.

thejohnconway 2y ago
Regarding accuracy, I don't know, because I never compare it to anything. Seems pretty similar based on how I feel vs readings when I'm low. The hardware experience is indeed better. Bundling the transmitter with the patch and the 30 minute warmup are great, and part of the reason why I haven't got the energy to switch back.
- bdcravens 2y ago
  I do a manual test strip test from time to time.

HumblyTossed 2y ago

There you go. They optimized developer productivity over everything else.

jnsie 2y ago
This is a bit of a wild jump. OP hasn't even explained their grievance with the software.
- thejohnconway 2y ago
  No, I think that is exactly what happened. They wanted to merge their Android and iOS teams. I described one major bug (the alert stacking). It seems pretty obviously they are using a cross-platform framework, the buttons and the way alerts are displayed is non-standard. Given that I've never seen a native app struggle so much with it's notifications, I'm going to go out on a limb and say that not dealing with bog-standard native APIs because they are running through a framework might be the problem. Honestly, I kinda think Apple has some responsibility here too. They should reject these apps, or help the companies figure out what is going wrong.
  - HumblyTossed 2y ago
    > They should reject these apps, or help the companies figure out what is going wrong. This is what the 15/30% Apple tax is supposed to be for. I simply don't understand why they drop the ball so much when they're making a mint from developers (and consumers!).
  - jnsie 2y ago
    As a matter of interest, are your issues on iOS or Android? No real reason for asking beyond curiosity...
  - chuckadams 2y ago
    > Honestly, I kinda think Apple has some responsibility here too. They should reject these apps, or help the companies figure out what is going wrong. So it's on Apple to basically become a shadow FDA and maintain their own panel of experts to second-guess the whole FDA review process?
    - thejohnconway 2y ago
      If the App Store is meant to have some sort of quality control to justify it’s existence, then yes, they should reject apps this buggy. They want to have health as a major feature of their platforms. To do that, they have an interest in making sure the most important health apps aren’t garbage.

jnsie 2y ago

I moved to the 7 and have no issues with the (iOS) software whatsoever. What issues are you having? If I had one issue with the 7 it's that it appears much more impacted by bluetooth interference than the 6. I suspect that this is a hardware, not software issue.

thejohnconway 2y ago
For the first few months, the watch would be 20 minutes behind, maybe 60% of the time. About 20% of the time it wouldn't have any readings at all and tell me to check my phone. I almost gave up on the watch (now it pairs directly with the watch it's more reliable). As I described, I got stacked alerts, sometimes as many as ten arriving in rapid succession with inconsistent readings (Alert: 10.5, Alert: 7.3, Alert: 12.2... etc). Sometimes the reading would actually change while I was looking at the alert. Alerts are particularly unreliable when the phone is in some sort of sleep? I'm not sure, but if the phone is inactive for a while alerts get really flakey. Dexcom clearly knows about the problems, they continually update the app, and keep say "we're still testing it!" I've used it on two phones, same problems. I'm never used an app with such basic problems in its functionality. So the idea that the FDA or Apple are keeping software quality up in this space seems laughable to me.