Yes, there's something deeply unsettling about making a user feel heard while being careful not to change anyone's mind. To me, this translates to: waste a use

Yes, there's something deeply unsettling about making a user feel heard while being careful not to change anyone's mind. To me, this translates to: waste a user's time and take no action. I value my time above all else so to me that's about the worst possible action a system can take.