Your comment about heavy customization reminds me about the days of talking to CRM salespeople. Those sales people that were like, “We can make our CRM do anyt

Your comment about heavy customization reminds me about the days of talking to CRM salespeople. Those sales people that were like, “We can make our CRM do anything you want it to”, whenever we asked questions. What that sales person really meant was our product doesn’t actually work, but if you throw a huge truck load of money at us, we can make our product work.