One probably-very-relevant thing you aren't addressing -- the "business relationship" started with a very clearly illegal cold call to a Do-Not-Call listed mobi

One probably-very-relevant thing you aren't addressing -- the "business relationship" started with a very clearly illegal cold call to a Do-Not-Call listed mobile phone number. I also suspect that the company actively breaking the law as part of their business model must know something about the laws they're tangling with, and they settled with him for $4K rather than actually to go to small claims court over $7500.