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I have my own domain so this took a couple of hours. One of the interesting things I noticed was how much e-mail Gmail had been filtering poorly – I’d never see

by acdha 3y ago

I have my own domain so this took a couple of hours. One of the interesting things I noticed was how much e-mail Gmail had been filtering poorly – I’d never see things like newsletters even though they leaked a lot of spam – so email immediately became more useful. There were no downsides. Not a single one. I think that should scare Google’s management more than anything else: they fiddled while their competitors didn’t fall asleep and there’s no moat.

einsteinx2 3y ago
Who are you using now for mail service? I did the same and moved to Proton Mail. So far the experience has been great with the (rather large) exception that due to the security architecture email search is subpar if you don’t use an external email client on desktop with their IMAP bridge. Ultimately I’m willing to accept that compromise, but I’m open to other options as the encryption features (that interfiere with some UX like search) aren’t the main reason I use the service anyway. I just didn’t want to have all my eggs in the Google basket anymore and the privacy aspect was a nice bonus.
- acdha 3y ago
  I switched to Fastmail. Search performance didn’t seem to notably change.
  - einsteinx2 3y ago
    Thanks I'll give it a try! That's the beauty of using your own domain, you can just switch backend services without updating 100s of accounts.
- protonmail 3y ago
  Hi! Thank you for your feedback! We'd like to point out that, in addition to using Bridge to connect your Proton account with a third-party desktop email app, you can also perform content search in our web app: https://proton.me/support/search-message-content https://proton.me/support/search-message-content. We're planning to bring this functionality to the mobile apps in the future too.
  - einsteinx2 3y ago
    I do use that feature, it barely improves search at all unfortunately. I just did a quick test of a pretty standard use-case for me, which is to search for a package's tracking number in my email. I literally opened the email in the Proton Mail desktop client, copied the tracking number, pasted it into the search box, and...no emails found. Pasted the same tracking number into Apple Mail (which uses Bridge) and it found the email immediately. Yes I have "Search message content" turned on and yes it finished downloading all of the emails. So either the search function itself is fundamentally broken, or it's not actually downloading all of the emails to search them even though it indicates that it does. This is just one simple example, but in general regardless of whether I have "Search message content" enabled or not, I have to pretty much know the sender's email address to find anything reliably. It's really a major usability issue, and the main reason I don't recommend Proton Mail to my friends and family.
    - protonmail 3y ago
      Thanks for the clarification. We only need to check one more thing - have you activated content search on the Proton Mail desktop app too? Because if you activated it on the web app only, it doesn't apply to the desktop app, it needs to be activated on desktop separately. If you have done so, please report this to us at: https://proton.me/support/troubleshooting?product=mail https://proton.me/support/troubleshooting?product=mail so we can look into it. Thanks.

by acdha 3y ago

einsteinx2 3y ago

Who are you using now for mail service? I did the same and moved to Proton Mail. So far the experience has been great with the (rather large) exception that due to the security architecture email search is subpar if you don’t use an external email client on desktop with their IMAP bridge. Ultimately I’m willing to accept that compromise, but I’m open to other options as the encryption features (that interfiere with some UX like search) aren’t the main reason I use the service anyway. I just didn’t want to have all my eggs in the Google basket anymore and the privacy aspect was a nice bonus.

acdha 3y ago
I switched to Fastmail. Search performance didn’t seem to notably change.
- einsteinx2 3y ago
  Thanks I'll give it a try! That's the beauty of using your own domain, you can just switch backend services without updating 100s of accounts.
protonmail 3y ago
Hi! Thank you for your feedback! We'd like to point out that, in addition to using Bridge to connect your Proton account with a third-party desktop email app, you can also perform content search in our web app: https://proton.me/support/search-message-content https://proton.me/support/search-message-content. We're planning to bring this functionality to the mobile apps in the future too.
- einsteinx2 3y ago
  I do use that feature, it barely improves search at all unfortunately. I just did a quick test of a pretty standard use-case for me, which is to search for a package's tracking number in my email. I literally opened the email in the Proton Mail desktop client, copied the tracking number, pasted it into the search box, and...no emails found. Pasted the same tracking number into Apple Mail (which uses Bridge) and it found the email immediately. Yes I have "Search message content" turned on and yes it finished downloading all of the emails. So either the search function itself is fundamentally broken, or it's not actually downloading all of the emails to search them even though it indicates that it does. This is just one simple example, but in general regardless of whether I have "Search message content" enabled or not, I have to pretty much know the sender's email address to find anything reliably. It's really a major usability issue, and the main reason I don't recommend Proton Mail to my friends and family.
  - protonmail 3y ago
    Thanks for the clarification. We only need to check one more thing - have you activated content search on the Proton Mail desktop app too? Because if you activated it on the web app only, it doesn't apply to the desktop app, it needs to be activated on desktop separately. If you have done so, please report this to us at: https://proton.me/support/troubleshooting?product=mail https://proton.me/support/troubleshooting?product=mail so we can look into it. Thanks.