3 ms·

The identification came from the recovery email.

AnonC 2y ago
In a previous case some years ago, a French activist’s IP address was provided by Proton on court order. Proton does store IP address and does provide it when legally demanded to.
- haakon 2y ago
  They were legally compelled to add IP logging for that specific user. After this incidence, they went on to obtain a court ruling in Switzerland, where they operate, so that this specific attack cannot happen again. In their blog post about it [1], they instruct concerned users to access their account over Tor. Of course when Proton say they don't log, we just have to take their word for it. People who don't want that element of trust can use Tor. Personally I believe their story in this case. [1] https://proton.me/blog/climate-activist-arrest https://proton.me/blog/climate-activist-arrest
  - BodyCulture 2y ago
    Is it possible now to sign up using TOR? It didn’t work a few years ago when I tried and never visited this website ever again.
    - protonmail 2y ago
      We've worked on improving it in the meantime, so we recommend that you try again. If you come across any issues, please contact our support team at: https://proton.me/support/troubleshooting?product=account https://proton.me/support/troubleshooting?product=account
      - thinkerswell 2y ago
        Yes please report back if it works
        thinkerswell 2y ago
        [dead]
      - immibis 2y ago
        It works sometimes. Usually, it requires phone number or email verification. This is important for protonmail to maintain a revenue stream as they don't allow multiple free accounts for the same person.
        protonmail 2y ago
        Note that even in those cases when additional verification is requested, the email addresses are not tied to your account - we only save a cryptographic hash of your email. Due to the hash functions being one-way, we cannot derive it back from the hash: https://proton.me/support/human-verification https://proton.me/support/human-verification
        immibis 2y ago
        If I'm a targeted journalist and I could be killed if you're lying about that, I won't believe that.

In a previous case some years ago, a French activist’s IP address was provided by Proton on court order. Proton does store IP address and does provide it when legally demanded to.

haakon 2y ago
They were legally compelled to add IP logging for that specific user. After this incidence, they went on to obtain a court ruling in Switzerland, where they operate, so that this specific attack cannot happen again. In their blog post about it [1], they instruct concerned users to access their account over Tor. Of course when Proton say they don't log, we just have to take their word for it. People who don't want that element of trust can use Tor. Personally I believe their story in this case. [1] https://proton.me/blog/climate-activist-arrest https://proton.me/blog/climate-activist-arrest
- BodyCulture 2y ago
  Is it possible now to sign up using TOR? It didn’t work a few years ago when I tried and never visited this website ever again.
  - protonmail 2y ago
    We've worked on improving it in the meantime, so we recommend that you try again. If you come across any issues, please contact our support team at: https://proton.me/support/troubleshooting?product=account https://proton.me/support/troubleshooting?product=account
    - thinkerswell 2y ago
      Yes please report back if it works
      - thinkerswell 2y ago
        [dead]
    - immibis 2y ago
      It works sometimes. Usually, it requires phone number or email verification. This is important for protonmail to maintain a revenue stream as they don't allow multiple free accounts for the same person.
      - protonmail 2y ago
        Note that even in those cases when additional verification is requested, the email addresses are not tied to your account - we only save a cryptographic hash of your email. Due to the hash functions being one-way, we cannot derive it back from the hash: https://proton.me/support/human-verification https://proton.me/support/human-verification
        immibis 2y ago
        If I'm a targeted journalist and I could be killed if you're lying about that, I won't believe that.