I'm not claiming that review bombing doesn't exist, if it didn't Steam wouldn't need systems to counter it. I'm saying that certain companies try to save face b

I'm not claiming that review bombing doesn't exist, if it didn't Steam wouldn't need systems to counter it. I'm saying that certain companies try to save face by falsely claiming that legitimate negative reviews, sometimes left in mass, are part of a coordinated campaign or stem from illegitimate intent/sources. Often the root cause of mass negative reviews is that the business legitimately prioritized the wrong thing, made some bad/anti-customer decision, or communicated poorly with their community. In regards to Epic, I'm not sure which game you're referencing. I don't really get the sense that the sentiment has changed and last I saw the Epic Games store still wasn't profitable after 5 years [0]. Anecdotally, the people I know using the Epic Store either do it for Fortnite/Rocket League or just to claim the free games (and some of those people never go back to play them.) As an aside, I think the Fortnite store may have some dark patterns, but overall Epic actually does a good job of knowing who the customers are and giving them what they want, to great success. (Apologies if I'm not using the correct terms for the Epic stuff, but I just don't use it.) [0] https://www.ign.com/articles/the-epic-games-store-still-isnt-profitable-nearly-five-years-after-launch https://www.ign.com/articles/the-epic-games-store-still-isnt...