4 ms·

This is great news, and I hope Sony gets some well-deserved praise for this. I'm generally not pro-corporate, or pro-tech company in any context. However, when

This is great news, and I hope Sony gets some well-deserved praise for this. I'm generally not pro-corporate, or pro-tech company in any context. However, when a company compromises to please its customers, that behavior should be rewarded; the worst thing that could happen ideologues could continue trying to turn the screws.

aqme28 2y ago
Why do you say it should be rewarded? If anything, it should just stop being punished.
bitcharmer 2y ago
Not screwing your users should be the norm, not a reason for praise.
- HelloNurse 2y ago
  With the additional distinction between not screwing customers by choice, because of a prosocial attitude towards people and markets, and (like in this case) not screwing the users as an emergency fallback plan, after boldly trying to.
Kipters 2y ago
I don't think they deserve praise, they just acted in defense of their bottom line. The game was losing players and it was being review bombed because of this change, while losing players' trust. I'm sure they would have maintained the requirement if they could, despite the backlash. But money got in the way.
gklitz 2y ago
> This is great news, and I hope Sony gets some well-deserved praise for this. What? If someone holds you up at gunpoint but decides to let you go after you scream for the police, they dont get praise they get jail time. Sony did nothing right in a situation where the right thing would have been to do nothing at all to begin with. They decided to try to strangle a huge success for the sake of cash. The fact that They reverted after the game ene from “overwhelmingly positive” to “overwhelmingly negative” and they got bombed with refund requests isn’t something to praise, it’s a given. They realized that they fucked up royally and that their plan to spin the community to PSN would not work so they stopped. The people deserving praise are the players and the community that united against Sony, and the developers and leads who listened to the community and honestly and openly said “if you don’t like it speak up, we can’t change the decision but Sony will have to listen to the response”
HelloNurse 2y ago
It's the same line of reasoning as praising street robbers who run away before committing a crime because they accidentally target a dangerous person.
xyst 2y ago
Praise? They were caught with their pants down. They fixed the issue after realizing how it’s impacting their bottom line (massive refunds across the PC users). I have no doubt if refunds were not an issue, then Sony would have given gamers the equivalent of a middle finger. Forget your privacy concerns.
goda90 2y ago
Their reward will be gamers easing off the complaints and refund requests. Maybe some will change their Steam reviews even.
gaius_baltar 2y ago
These companies don't deserve any kind of pat on the back for just doing the bare minimum. Doing the right thing or making minor concessions to customers is not something that deserves special recognition - it is the basic responsibility of corporations. Too often, these corporations act all high and mighty when they make some tiny concession to customers or avoid a PR disaster. That's not them being generous or ethical, that's just them covering their own butts. They have all the money and power in the world, so the least they can do is meet basic standards.We should not reward this as if it is some noble, praiseworthy behavior. Corporations have immense power and resources. When they finally decide to do the right thing after public pressure, that is not deserving of accolades. They are looking out for themselves first and foremost. So let's not act like they're heroes for it - they're just avoiding getting called out, that's all. True ethics and responsibility from corporations should be the norm, not some rare, praise-worthy occurrence.

aqme28 2y ago

Why do you say it should be rewarded? If anything, it should just stop being punished.

bitcharmer 2y ago

Not screwing your users should be the norm, not a reason for praise.

HelloNurse 2y ago
With the additional distinction between not screwing customers by choice, because of a prosocial attitude towards people and markets, and (like in this case) not screwing the users as an emergency fallback plan, after boldly trying to.

Kipters 2y ago

I don't think they deserve praise, they just acted in defense of their bottom line. The game was losing players and it was being review bombed because of this change, while losing players' trust. I'm sure they would have maintained the requirement if they could, despite the backlash. But money got in the way.

gklitz 2y ago

> This is great news, and I hope Sony gets some well-deserved praise for this. What? If someone holds you up at gunpoint but decides to let you go after you scream for the police, they dont get praise they get jail time. Sony did nothing right in a situation where the right thing would have been to do nothing at all to begin with. They decided to try to strangle a huge success for the sake of cash. The fact that They reverted after the game ene from “overwhelmingly positive” to “overwhelmingly negative” and they got bombed with refund requests isn’t something to praise, it’s a given. They realized that they fucked up royally and that their plan to spin the community to PSN would not work so they stopped. The people deserving praise are the players and the community that united against Sony, and the developers and leads who listened to the community and honestly and openly said “if you don’t like it speak up, we can’t change the decision but Sony will have to listen to the response”

HelloNurse 2y ago

It's the same line of reasoning as praising street robbers who run away before committing a crime because they accidentally target a dangerous person.

xyst 2y ago

Praise? They were caught with their pants down. They fixed the issue after realizing how it’s impacting their bottom line (massive refunds across the PC users). I have no doubt if refunds were not an issue, then Sony would have given gamers the equivalent of a middle finger. Forget your privacy concerns.

goda90 2y ago

Their reward will be gamers easing off the complaints and refund requests. Maybe some will change their Steam reviews even.

gaius_baltar 2y ago

These companies don't deserve any kind of pat on the back for just doing the bare minimum. Doing the right thing or making minor concessions to customers is not something that deserves special recognition - it is the basic responsibility of corporations. Too often, these corporations act all high and mighty when they make some tiny concession to customers or avoid a PR disaster. That's not them being generous or ethical, that's just them covering their own butts. They have all the money and power in the world, so the least they can do is meet basic standards.We should not reward this as if it is some noble, praiseworthy behavior. Corporations have immense power and resources. When they finally decide to do the right thing after public pressure, that is not deserving of accolades. They are looking out for themselves first and foremost. So let's not act like they're heroes for it - they're just avoiding getting called out, that's all. True ethics and responsibility from corporations should be the norm, not some rare, praise-worthy occurrence.