I slightly disagree. There are lot of problems that are not identified as “easy” before someone tries to solve them. Hence, “identifying” step is often requir

I slightly disagree. There are lot of problems that are not identified as “easy” before someone tries to solve them. Hence, “identifying” step is often required to find the low hanging fruits. One catefory for these types of issues is “Complex root cause analysis, easy fix” So there might be a “medium severity” issue - something that is not business-lethal - and that appears hairy enough that everybody just avoids it. Then someone spends some time digging into it and finds it’s some arbitrarily small change that fixes it. These things happen more often than not. The trick here is to look at the problem long and hard enough and realize a small change will fix it - instead of doing something completely tangential and complex to circumvent the problem. These problems fall into the class of “anyone could have fixed it” but only the person who fixed it actually did the hard work of figuring out the root cause.