You're still losing a ton of info, including who said what to who. It happens a ton that an exchange is misunderstood and the wrong action is taken. I can't im

You're still losing a ton of info, including who said what to who. It happens a ton that an exchange is misunderstood and the wrong action is taken. I can't image having only some resume of the whole thing and no logs of who participated, who said what at what time, and replay it all to get back on track from where it went off the rails. Sure you can just have the same discussion again, but that's such a waste of time IMHO.