Nice meta analysis examining the situation from the perspective management versus measurement: https://www.researchgate.net/publication/4801131_Measurement_or_M

Nice meta analysis examining the situation from the perspective management versus measurement: https://www.researchgate.net/publication/4801131_Measurement_or_Management_Revisiting_the_Productivity_Paradox_of_Information_Technology https://www.researchgate.net/publication/4801131_Measurement...