I'm sure I've said this before on here, but I used to work for a company that provided a SaaS solution to my countries biggest Telecoms provider, and I remember

I'm sure I've said this before on here, but I used to work for a company that provided a SaaS solution to my countries biggest Telecoms provider, and I remember them saying that they actively did NOT want people contacting them - I wouldn't be surprised if at some point actively "hostile" interfaces cost less than meat answering the phones/emails