The Apple situation was far more egregious. There was no announcement or planned end of support (no surprise coming from Apple). One day I flipped on the TV an

The Apple situation was far more egregious. There was no announcement or planned end of support (no surprise coming from Apple). One day I flipped on the TV and it no longer worked. From what I could piece together, they made a breaking change to their API and did no testing on the legacy product. Instead of doing the right thing and fixing the bug, they just said "fuck them, they get no updates". No coupon, no nothing, just a brick in my living room and forced to upgrade if I expected to stream content. And Apple, above nearly any other company, had the money and resources to throw at fixing their mistake. But they chose not to. The other distinction is the ecobee's primary purpose as a functioning thermostat isn't affected.