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But this is so frustrating when you need to contact a company and you don’t have the info they want. A while back we wanted to have the physical landlines from
by parpfish 2y ago
But this is so frustrating when you need to contact a company and you don’t have the info they want.
A while back we wanted to have the physical landlines from the phone company removed from our house. I found the company, but every contact form asked for my account number. If I didn’t provide one, Id get redirected to their sales team because obviously I was trying to create a new account.
I don’t remember how I got it fixed other than a lot of time on hold.
- YetAnotherNick 2y agoSupport and contact are two different things. Companies shouldn't have existing customer to fill the generic contact us form.