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unfortunately that convo probably goes like this: person 1: "we should make official documentation videos" person 2: "nah, our users/community will create th
by amatecha 2y ago
unfortunately that convo probably goes like this:
person 1: "we should make official documentation videos"
person 2: "nah, our users/community will create those for free for us"
- PurestGuava 2y agoApple gets a lot of shit, but the one thing that they do exceptionally well is making things discoverable, putting their UIs in plain language (so e.g. something irreversibly destructive is specifically and clearly called out as such) and having abundant clear, well-written step by step instructions. Say what you like about them, but they put in the work to try and make their products approachable. Google seem to scarcely understand their own products, let alone know how to put across their functionality in a coherent way.