These questions are actually ridiculous. They don't want to hear actual stories - in real life some people are just unreasonable assholes, and the conflict you

These questions are actually ridiculous. They don't want to hear actual stories - in real life some people are just unreasonable assholes, and the conflict you have cannot be resolved in some MBA style procedure. What these questions do is push you into being somewhat sociopathic and twisting the truth to tell them what they want to hear. You'll end up hiring people that are excellent liars that can "navigate social situations".