> This isn't a new phenomenon. In the mid 2000s I was working in a computer repair shop and similarly most of our fixes were just windows reinstalls with some

> This isn't a new phenomenon. In the mid 2000s I was working in a computer repair shop and similarly most of our fixes were just windows reinstalls with some light backup. Why? Because that fixed basically every software problem and was mostly unattended work so it didn't cost a lot. Surely that only counts if you actually execute on some light backup and restore? Like... if the computer isn't working, and you "fix" it and hand it back unable to run the software they had, I'm not sure that should count as "fixed".