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CBA (largest bank in Australia) is very good about this and has scam info on the front page of their website, and drills it into you that they’ll never ask for
by sen 2y ago
CBA (largest bank in Australia) is very good about this and has scam info on the front page of their website, and drills it into you that they’ll never ask for any information over the phone and to call them on the main number if you’re ever asked.
I’ve had a call from them before and when they first greeted me they made it clear they know my full name and details, and told me up front if I have any doubts before continuing I can call the main number and use the voice-assistant to ask for a specific department. I did, and was put through in under a minute.
My previous bank wouldn’t even do 2FA other than via SMS, and also would only let you do 8 character alphanumeric passwords. The contrast between banks is wild for this day and age.
- defrost 2y agoCan confirm. There are other reasons to rip into CBA but on this they are doing well.