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I switched from T-Mobile to Mint. This makes me sad. I've unwillingly returned to the company I previously left due to poor service, incorrect charges, and exte
by terkel 2y ago
I switched from T-Mobile to Mint. This makes me sad. I've unwillingly returned to the company I previously left due to poor service, incorrect charges, and extensive time spent with customer support.
- amiantos 2y agoKind of weird, because Mint has always been using T-Mobile's network, and cuts costs by having terrible support. Mint is just a middle-man, a reseller of T-Mobile's network. For the record, I have been a Mint customer for going on 3+ years now, pay for my plan annually and I love it. But, I switched from T-Mobile, because I knew they were still the T-Mobile network, and I understood from research online that the price trade off is potential de-prioritization, and their support wasn't very good. But that doesn't really matter to me because I hardly ever need support.