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They're pretty horrible. I signed up with them and didn't get actual service for a month because the first tech didn't do anything (as confirmed by the second
by UncleEntity 2y ago
They're pretty horrible.
I signed up with them and didn't get actual service for a month because the first tech didn't do anything (as confirmed by the second tech) and I couldn't take time off work to let them into the apartment for them to determine why it wasn't working for a while. Still charged me full price for the first month though.
The whole thing was pretty dodgy to begin with as someone with an AT&T shirt showed up at my door trying to sign me up for "internet" and, after figuring out what they were really selling and telling them I owed CenturyLink money, said "that's not a problem" so I'm like "fuck yeah, sign me up". No clue what he did to get me service but I'm sure he got paid just like the first tech who's inaction was found out too late to reverse their payment for "service" according to the second tech.
Eventually I couldn't pay the bill and they tried to collect but apparently couldn't even prove I signed up after I innocently asked why they're trying to collect a debt that was something like eight years old. Incompetent company meets irresponsible consumer...