Because money, we are really just talking about a company here, that has no real interest in serving customers. When they decided to charge $80 for a plastic b

Because money, we are really just talking about a company here, that has no real interest in serving customers. When they decided to charge $80 for a plastic bag to carry the op1, that was made abundantly clear. They don't make good products. What they do well is hype and style over substance.