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“1. Users don’t have the manual, and if they did, they wouldn’t read it. 2. In fact, users can’t read anything, and if they could, they wouldn’t want to.” — <
by teddyh 3y ago
“1. Users don’t have the manual, and if they did, they wouldn’t read it.
2. In fact, users can’t read anything, and if they could, they wouldn’t want to.”
— <https://www.joelonsoftware.com/2000/04/26/designing-for-people-who-have-better-things-to-do-with-their-lives/ https://www.joelonsoftware.com/2000/04/26/designing-for-peop...>
- pmontra 3y ago3. And if they do read something, they don't understand what they read, either because it's poorly written or because they start from different assumptions than the ones the writer had in mind.
- _carbyau_ 3y agoI like to think about design as a communication medium. So for most stuff the manual goes straight to the shelf. Unless it is something particularly powerful or complex, I see having to refer to the manual as a failure in UX design. So yeah, I don't want to refer to the manual.